Why do we gather information?

Since our inception, www.bigchefonline.com has consistently provided our customers with quality goods and excellent customer service. We gather personal information to allow us to process your orders, to provide an enhanced and more personalized shopping experience and to inform you and your gift and message recipients of special offers and discounts.

What information do we gather?

Through our Web Site and emails, including when you place an order, we may collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date and billing address), products purchased. Information you enter is collected even if you cancel or do not complete an order. Also, if you register as a member, we request your name, address, phone number, email address, title (gender), birth date, and other information set forth on the Member Registration Page.

How we use “cookies”

A “cookie” is a small file stored on your computer by a Web site which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a prior customer and to provide certain features to you, for example to store information on your product selections as you shop on our site, but we do not store any personal information (except your name) or financial information about you using cookies. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable this feature, certain aspects of www.bigchefonline.com , such as the shopping basket, will not function properly.

How we use the information we collect about you.

We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts from BIG CHEF only. You will be able to securely unsubscribe at any time.

Links

www.bigchefonline.com wants you to be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties’ privacy policies, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web site.

Your Security

Our Web site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft’s Internet Explorer or Netscape Navigator. We use Geotrust? to secure our transactions.

Your Consent and Changes to this Policy

Subject to the above provisions, by using our Web site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.